{"id":6036,"date":"2023-06-06T15:54:04","date_gmt":"2023-06-06T14:54:04","guid":{"rendered":"https:\/\/slapendehollander.nl\/frequently-asked-questions\/"},"modified":"2024-08-19T17:02:42","modified_gmt":"2024-08-19T16:02:42","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/slapendehollander.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Staying in a hotel can sometimes raise some questions. We have already answered many of these questions for you below. Do you still have a question that is not listed? Please feel free to contact us via the contact page<\/a>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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My reservation<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I book without a credit card?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes that is possible. If you book via our website, it is possible to pay directly with iDeal, Bancontact and various other payment options.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change or cancel my reservation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Reservations made through the website are non-refundable.<\/p>\n

If you have booked through Booking.com or Expedia.com, you do have the option to cancel your reservation up to 5 days before arrival. If you have booked via those platforms \u2013 and wish to cancel \u2013 you can do so via the relevant platform.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I book a room under 18 years old?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It is only possible to stay in our hotel if at least 1 person in the reservation is older than 18 years.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Checking in and out<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFrom what time can I check in?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Check-in with us is possible from 15:00. Earlier check-in is unfortunately not possible due to cleaning.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tUntil what time can I check in?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Because we work with a digital check-in system, you automatically receive an access code for the front door and room door. This happens on the day of arrival between 06:00 and 08:00.<\/p>\n

The check-in time is until 8:00 PM. Within that time we can be reached via the Whatsapp number and on location via the digital doorbell.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does check-in work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Check-in is very easy. You will receive an email and\/or text message from us between 06:00 and 08:00 on the day of arrival with your room number(s) and unique access code. The access code of your room and the front door are the same.<\/p>\n

The e-mail also contains more information about your stay. If you have any questions in advance, please feel free to contact us via the contact form.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time should I check out?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Check-out is possible until 11:00 AM. You don’t have to do anything for this. The access code expires automatically after 11:00 AM.<\/p>\n

A late check-out is unfortunately not possible at the moment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The Efteling<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Efteling within walking distance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. The Efteling is only 300 meters away from the front door of Hotel the Sleeping Dutchman. You can park the car near the hotel and then walk directly to the park.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get Efteling tickets?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can order Efteling tickets directly via the Efteling website itself (click here<\/a>). Don’t forget to also book your visit, this must be done for all tickets.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Rooms<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there towels and linen in the room?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course. The beds are made up and towels are ready for you.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring my pet?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Unfortunately pets are not allowed with us. If pets are found in the room by our staff, the reservation will be suspended.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there an elevator?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Unfortunately there is no elevator. Most rooms are located on the first floor.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs smoking allowed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Smoking is strictly prohibited in our entire hotel. There is a designated smoking zone in front of the hotel.<\/p>\n

If there is smoking in the room, the reservation will be suspended immediately, and you will forfeit a fine of at least 100 euros.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Food & breakfast<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have breakfast in the Hotel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We currently do not offer breakfast due to a renovation of the breakfast room.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have dinner with you?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, we only have breakfast. However, there are plenty of good restaurants near the hotel (even within walking distance), for example:<\/p>\n

Mykonos Greek Restaurant – 500m walk
\nJit-Sing (chinese) – 500 meters walk
\nRestaria het Friethuys Kaatsheuvel – 850 meters walk
\nGrand Caf\u00e9 Du Nord – 1000 meters walk<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Staying in a hotel can sometimes raise some questions. We have already answered many of these questions for you below. Do you still have a question that is not listed? Please feel free to contact us via the contact page. My reservation Can I book without a credit card? Yes that is […]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yst_prominent_words":[],"_links":{"self":[{"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/pages\/6036"}],"collection":[{"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/comments?post=6036"}],"version-history":[{"count":2,"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/pages\/6036\/revisions"}],"predecessor-version":[{"id":6105,"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/pages\/6036\/revisions\/6105"}],"wp:attachment":[{"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/media?parent=6036"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/slapendehollander.nl\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=6036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}